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  • There is no separate computation cost for the compute layers, because the credits consumed from the total you purchased are mentioned in your credit-based license file uploaded on the shared database.

  • For the primary deployment, you must upload both license files (olapengine.lic file and creditload.lic file). You must upload the olapengine.lic file (see the Uploading license for Kyvos section) separately for each target deployment, but upload the creditload.lic license file only once. 

  • If you upload a license file without linking the database, the system displays an error.

  • If you encounter any error while connecting to the shared database, contact the Kyvos Support team at support@kyvosinsights.com.

  • You MUST restart the BI Server for the credit-based license to come into effect.

  • Based on the type of credit file (PAYU credits, Reserved credits, or containing both the credit types) you upload, the Kyvos Usage Dashboard displays the credit purchased details.
    See the Monitoring system usage section for more details. 

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Info

Info

After uploading and saving the credit details, when you refresh the page, the credit details are not displayed. The Manage Credits page is displayed, which is used to upload the license. You can see the credit details on the Kyvos Usage Dashboard. See the Manage system usage section for more details.