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  1. From the Toolbox, click Setup, then click License.

  2. You will see the maximum capacity supported by your license in the table headers—for example, 5 BI Servers. 

  3. The graph shows the number of used and unused portions up to the total capacity. Hover the cursor over the bars in the graphs to see additional details.

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Uploading a new license

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Post-deployment of this primary or secondary cluster, you must replace the evaluation license files with valid Kyvos licenses.
See the Viewing Kyvos license details section for more details. Points to remember 

  • If your license contract contains PAYU credits for the primary cluster deployment, do the following:

    1. Upload the Kyvos credits license file containing the purchased Kyvos credits, as explained below.
      NOTE: This credits license file must be uploaded only when you deploy a primary cluster, as it contains credit consumption rate details for Kyvos resources shared across all deployments. And hence, do NOT upload this license file for further deployments, such as secondary or tertiary cluster deployment.

    2. After uploading the Kyvos credits license file, you must upload the Kyvos license file. It contains deployment-specific details; hence while deploying a secondary or tertiary cluster, you MUST upload this license file on each deployment.

  • If your license contract contains Reserved Instances for primary or secondary cluster deployment, you must upload the Kyvos credits license file as it contains a specific deployment ID. 

  • You MUST restart the BI Server after uploading the credit load license file for the credit-based license to come into effect.

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  • Updating Kyvos license

    • Generating a license request file

    • Uploading a renewed license

Viewing Kyvos License information

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The Kyvos License page displays the current license information including the License Type, Start Date, End Date and the number of BI Server and Query Engine nodes available in the license.

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Generating a license request file

To get a new license, you will need a combined license file for all Kyvos nodes. The Kyvos Manager allows you to view, download, and generate the combined license file.

On the Kyvos License pageTo generate a license request file, perform the following steps.

  1. Click On the Kyvos License page, click the generate and download license request file link to request a new license. The file downloads on your computer.

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  2. Email this file to support@kyvosinsights.com. The Kyvos Support team will share a new license with you.

Uploading a renewed license file

If you already have a license, or once you receive the new license file,

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you need to upload a renewed license file.

To upload a renewed license file, perform the following steps.

  1. On the Kyvos License page, click the Change License link to select and upload the license file from your computer. 

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  2. The license is uploaded at a temporary location. Click the Apply button and restart the BI Server to apply the new license.

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Kyvos license for Conversational Analytics

Kyvos should control Dialogues can be used for conversational analytics feature using license based on following scenarios 

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Feature is disabled from license. 

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Enabled for unlimited users in the system. 

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Enabled for limited number of users in the system. The limit here is a number. 

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As an Admin user, I should be able to see whether Conversational Analytics is enabled or not in the current system on the license Page. 

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As an Admin user, I should have the ability to select specific users who can use conversational analytics when the license is designed for a limited number of users. As a user, I should be able to use conversational analytics only if it's enabled for me. 

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only after the license file is uploaded on the License page. An administrator is responsible for uploading this license file and enabling it for the specified number of users allowed by that license.

  • The license can be for all users where all system users can use the Kyvos Dialogues feature. In this case, the ‘Available for all users’ message is displayed in the ‘Kyvos Dialogue’ section.

  • The license can be for specified number of users, an admin selects number of users who can use this feature. In this case, the ‘Available for <10> users.’ message is displayed in the ‘Kyvos Dialogue’ section.

  • If users do not have the privilege to use Kyvos Dialogues, the option to access this feature will not be displayed for them.

Uploading a license file for Conversational Analytics

To upload a license for Conversational Analytics while using Kyvos, perform the following steps. 

  1. From the Toolbox, click Setup, and then click License.

  2. View the current license details, including the expiration date and the remaining days.

  3. To upload a new Kyvos Analytics license file, click Browse, navigate to the license file and select it.

  4. Click Upload.

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  1. . The license file has been uploaded, and license details will be displayed in the Kyvos Dialogues section.

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Selecting users for Kyvos Dialogues

After uploading the license file, an admin user can select users who can use Kyvos Dialogues feature.

To enable the Kyvos Dialogues feature for a user, follow these steps:

  1. In the Kyvos Dialogues section, click the link labeled Click here. A list of system users will be displayed.

  2. Select the required user from the list; the name of the user will appear in the Users selected section. The selected user will then have the privilege to use the Kyvos Dialogues feature.

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Kyvos license types

This section provides information on how to view Kyvos license details.

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  • Kyvos license file: This file contains the count of BI Servers and Query Engines and the maximum node capacity where these services can run. This license file cannot be used for multiple deployments. You can upload this license file from Kyvos Manager on the Kyvos License page. See the Uploading license for Kyvos section for more details.

  • Kyvos credits license file: As the name suggests, this is applicable only for credit-based licenses. This file contains information about the purchased Kyvos credits. This license file can be used for multiple deployments. You can upload this license file from Kyvos Manager on the Manage Credits page.
    See the Uploading renewed Kyvos license file section for more details.