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You can also subscribe to notifications to get notified before the license expires. For credit-related notifications, you will receive notifications such as:
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If subscribed, you get credit-related email notifications depending upon the configured thresholds. You can configure the credit limit threshold from Manage Subscription.
For non-credit based Kyvos license
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Upon uploading the new license file, the credit details will be displayed on the Subscription Plan page. See the Monitoring Kyvos Usage section for more details.
Kyvos license for Conversational Analytics
Kyvos should control conversational analytics feature using license based on following scenarios
Feature is disabled from license.
Enabled for unlimited users in the system.
Enabled for limited number of users in the system. The limit here is a number.
As an Admin user, I should be able to see whether Conversational Analytics is enabled or not in the current system on the license Page.
As an Admin user, I should have the ability to select specific users who can use conversational analytics when the license is designed for a limited number of users. As a user, I should be able to use conversational analytics only if it's enabled for me.
In case this feature is disabled from license, then UI should not show any impression of conversational analytics feature. All the screen elements should be hidden accordingly.
To upload a license for Conversational Analytics while using Kyvos, perform the following steps.
From the Toolbox, click Setup, and then click License.
View the current license details, including the expiration date and the remaining days.
To upload a new license, click Browse, navigate to the license file and select it.
Click Upload.
Upon uploading the new license file, the credit details will be displayed on the Subscription Plan page. See the Monitoring Kyvos Usage section for more details.
For credits-based Kyvos license file
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If your license contract contains PAYU credits for the primary cluster deployment, do the following:
Upload the Kyvos credits license file containing the purchased Kyvos credits, as explained below.
NOTE: This credits license file must be uploaded only when you deploy a primary cluster, as it contains credit consumption rate details for Kyvos resources shared across all deployments. And hence, do NOT upload this license file for further deployments, such as secondary or tertiary cluster deployment.After uploading the Kyvos credits license file, you must upload the Kyvos license file. It contains deployment-specific details; hence while deploying a secondary or tertiary cluster, you MUST upload this license file on each deployment.
If your license contract contains Reserved Instances for primary or secondary cluster deployment, you must upload the Kyvos credits license file as it contains a specific deployment ID.
You MUST restart the BI Server after uploading the credit load license file for the credit-based license to come into effect.
To upload the Kyvos credits license file for the primary deployment, refer to the Manage Credits section.