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Applies to: Kyvos Enterprise   Kyvos Cloud (Managed Services on AWS)     Kyvos Azure Marketplace

Kyvos AWS Marketplace   Kyvos Single Node Installation (Kyvos SNI)     Kyvos Free ( Limited offering for AWS)

Accessing Kyvos Web Portal

To log in to Kyvos Web Portal, perform the following steps. 

  1. Go to the URL you received via email from your Kyvos administrator.
     For example,  www.kyvosinsights.com/login 
  2. Enter your Username and Password.
  3. Click Sign In.

We recommend changing your password the first time you sign in and regularly after that.

Points to remember 

  • Depending on how Kyvos is installed on your site, you may be unable to change your password within Kyvos. See Changing your password  for more information.
  • Your account will be locked if you enter the wrong password several times. This is governed by the following properties set up by your Kyvos administrator.
    • The number of unsuccessful attempts after which your account locks is configured through the ACCOUNT_LOCKOUT_THRESHOLD property.
    • The account will unlock automatically after the duration specified in the ACCOUNT_LOCKOUT_DURATION property. If this occurs, you can wait and try again or contact your administrator to get your account unlocked. You will receive an unlocking link on your registered email address. If the link expires, you can request a new unlocking link. 

  • By default, all the passwords of native users (created in Kyvos) never expire. However, the administrator can set the password expiry time (the number of days) using the PASSWORD_EXPIRATION_TIME property. Kyvos sends a notification to all the native users whose password is about to expire.

  • When SSO is enabled in the Kyvos environment with OIDC or SMAL2.0, you will get an option of using the SSO for signing into the system or using your native credentials.
  • Users will not be forcefully redirected to the SSO page if the EXT_AUTH_INSTANT_LOGIN is set as Yes from the Kyvos Manger.

If you are a business user of Kyvos, see Kyvos Web Interface to learn more.

Starting and Accessing Kyvos Manager

If you are an administrator of your Kyvos application, this section applies to you. 

Starting Kyvos Manager

To view the details about the default ports of all Kyvos components, refer to Appendix: Default ports for Kyvos components .  

You can also configure the Kyvos Manager metadata location.

Info

The user account used to manage or stop the Kyvos Manager should be the same as the account used for installation.

To start Kyvos Manager from the terminal, perform the following: 

  1. Open a terminal window.

  2. Execute the command:

    cd      
kyvosmanager_war/kyvosmanager/bin
./start-km.sh

Accessing Kyvos Manager

You can access the Kyvos Manager using any of the supported Web browsers.

To log in to Kyvos Manager, perform the following steps.

  1. Open a browser window and enter http://<IP>:<PORT>/kyvosmanager to launch the application. By default, you can access Kyvos Manager through port 8080.

  2. Login to Kyvos Manager using your credentials.
    If you are logging in for the first time, you will be redirected to the Change Password page. On the page, change your password, and re-login into the application to continue.

    Info

    The default credentials for username/password are admin/admin. To keep your system secure, you should change your password and save the new password in a safe location. 
  3. First-time users are directed to the Settings page of the application. If you have not uploaded the Kyvos Manager license, click the cluster name >  License  >  Kyvos License  on the navigation page  to request a license. The page displays information about the existing license. 

    Upload License page

    On the License page, you can do the following: 

    1. Click the  generate and download license request file  link to request a new license. The file downloads on your computer.

    2. Email this file to  support@kyvosinsights.com. The Kyvos Support team will share a new license with you.

    3. If you already have a license, or once you receive the new license file, use the  Change License  link to select the license file from your computer. 

    4. The license will be uploaded at a temporary location. Click the  Apply  button to apply for license details. 

    Info

    You can view, download, or generate the combined license file for all the nodes designated as either BI Server or Secondary BI Server in the cluster from the Kyvos Manager. 

    You MUST restart the BI Server for the new license to come into effect.

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