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Before you start using Kyvos Copilot

Note

Kyvos Copilot currently operates exclusively with the Large Language Model (LLM) services offered by OpenAI and Azure OpenAI.

  • To use Conversational Analytics with Kyvos through GenAI, you need a valid license file for Conversational AI. For specific details about your plan or rates, please refer to your license agreement or contact your Kyvos representative.

  • Once you have obtained the license from your Kyvos representative, you must upload it via Kyvos Manager on the Kyvos License page.

  • To create a GenAI connection, enable Conversational AI on the Gen AI Configuration page in Kyvos Manager.

  • To integrate Kyvos with host applications for Conversational Analytics, configure the User Interface (UI) elements for chat sessions on the Manage Configuration page from Kyvos Manager.

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