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Subscriptions

Subscriptions

If you have set a highlighting condition and created an alert, you can subscribe these alerts to receive alert notifications. On the Notification page, you can provide information on whom to notify, when to notify, and create a message to send along with the notification.

Adding a Subscription

To create a subscription,

Go to Navigate > Notify > Notification

Figure 2: Subscribe Alerts

Click the Subscribe Alerts button.

Figure 3: Adding a Subscription

General

Property

Value

Comment

Alert Report

 

 

Select from dropdown

 

Select the report(s) that have alert(s) you want to subscribe

Subscription Name

Type Yourself

Enter a name by which you want to identify this subscription

Notify

Figure 4: Notify Section

Property

Value

Comment

Notify

Me

 

Others

Check the box against Me if you want this subscription for your self

 

Check Others if you want to subscribe for other users

When you select others, a list of registered users will appear, where you can select users you want to subscribe

Message

Figure 5: Adding a Message

Property

Value

Comment

Text

Auto Generated

 

 

Custom Text

Select if you want to send an auto-generated message along with the notification

 

Select if you want to add your own Short Message and Long message

Short Message

Type Yourself

Short message (max 50 characters long)

Long Message

Type Yourself

Long message (max 498 characters long)

Attach Report

Check/Uncheck the checkbox

 

 

Check the box to send an attached report in desired format. If you leave it unchecked, the report will be sent as a link

Report Format

Select from Dropdown

Specify Report format

Alert When

Figure 6: Alert When Section

Alert Frequency

Specify the frequency at which you wish to receive the alert notifications. You can choose any of the below frequency –

  • In Minutes

  • Every Hour

  • Every Day

  • Every Week

  • Every Month

When you choose any frequency from the dropdown, it will open associated properties.

For instance, if you select In Minutes, you will need to provide after how many minutes and at what time you want the notifications to start generating.  You can set the frequency as 5 mins, 10 mins, 15 mins, etc.

Alert Conditions

Intellicus gives you the flexibility to view and customize alert conditions while creating subscriptions. If you need to update the highlighting condition, click on Customize Alerts.

Figure 7: Customizing Alert Conditions

You can create multiple conditions in a single subscription.

For example, while creating report we set a highlight condition to mark the Entire Row red if the Sales Value is below threshold. In the above screen, we have added a condition to mark the Sales Person field with a red downward arrow if the Sales Value is below threshold. Similarly, you can specify/ add more conditions.

In case you want to create different conditions for different users for a same report, you will need to create multiple subscriptions with different alert conditions for specific users.

Viewing and Editing Subscription

Once you have created a subscription, from the Notifications page, you can view the list of subscriptions you have created. You can use the Filter button to filter the subscriptions on basis of who subscribed it; All, Me, or Others. You can Edit the subscription, Unsubscribe it if you wish to. You will find these operations on hovering your mouse over the respective row.

Figure 8: Subscriptions Tab

If a Subscription is assigned to you by someone else, you will find the option to Block it. If you have chosen to block any subscriptions, you can anytime unblock it using the Unblock option, visible on hovering over the respective row.

Figure 9: Blocking a Subscription

Figure 10: Unblocking a Subscription

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