Uploading renewed Kyvos license

Applies to: Kyvos Enterprise  Kyvos Cloud (SaaS on AWS) Kyvos AWS Marketplace

Kyvos Azure Marketplace   Kyvos GCP Marketplace Kyvos Single Node Installation (Kyvos SNI)

To continue using Kyvos resources, you MUST have a valid license file. An expired license file cannot be reused. Contact Kyvos Support to get your renewed license file. 

To know the license expiry date, refer to your license contract, see the Subscription Plan page, or check validity through Kyvos Manager.

You can also subscribe to notifications to get notified before the license expires. For credit-related notifications, you will receive notifications such as:

• Your credits are exhausting. Please recharge.

• Your credits are exhausted; hence the Kyvos cluster will shut down. Please recharge.

• The validity period has expired. You still have remaining <100> credits. To use the remaining credits, please recharge.

If subscribed, you get credit-related email notifications depending upon the configured thresholds. You can configure the credit limit threshold from Manage Subscription.

For non-credit based Kyvos license

To upload a non-credit based license while using Kyvos, perform the following steps. 

1. From the Toolbox, click  Setup, and then click License.

2. View the current license details, including the expiration date and the remaining days.

3. To upload a new license, click  Browse, navigate to the license file and select it.

4. Click Upload.

When the new license file is uploaded, the details of the new license and purchased credits are displayed on the Subscription Plan page on the Kyvos Web portal.

Restart the BI Server to bring the new license into effect.

See the Monitoring Kyvos Usage section for more details.

For credits-based Kyvos license file 

For a credit-based license, evaluation license files (Kyvos credits license file and Kyvos license file) are used to create the primary cluster, secondary, or tertiary for deployment. These license files do not contain a shared database name or deployment ID.

For the secondary or tertiary cluster deployment, you must use the evaluation license file (Kyvos license file). 

Post-deployment of this primary or secondary cluster, you must replace the evaluation license files with valid Kyvos licenses.
See the Viewing Kyvos license details section for more details. 

Points to remember 

• If your license contract contains PAYU credits for the primary cluster deployment, do the following:

  1. Upload the Kyvos credits license file containing the purchased Kyvos credits, as explained below.
     NOTE: This credits license file must be uploaded only when you deploy a primary cluster, as it contains credit consumption rate details for Kyvos resources shared across all deployments. And hence, do NOT upload this license file for further deployments, such as secondary or tertiary cluster deployment.

  2. After uploading the Kyvos credits license file, you must upload the Kyvos license file. It contains deployment-specific details; hence while deploying a secondary or tertiary cluster, you MUST upload this license file on each deployment.

• If your license contract contains Reserved Instances for primary or secondary cluster deployment, you must upload the Kyvos credits license file as it contains a specific deployment ID. 

• You MUST restart the BI Server after uploading the credit load license file for the credit-based license to come into effect.

To upload the Kyvos credits license file for the primary deployment, refer to the Manage Credits section.