Managing Users

Applies to: Kyvos Enterprise Kyvos Cloud (SaaS on AWS) Kyvos AWS Marketplace

Kyvos Azure Marketplace Kyvos GCP Marketplace Kyvos Single Node Installation (Kyvos SNI)

The user management feature allows you to add, update credentials, or delete a Kyvos Manager user account from the Kyvos Manager portal. For users imported from the organization's active directory or LDAP, you cannot change the password. You can delete the users from Kyvos Manager. However, the user will remain active in the LDAP account.

Adding a user

To create a new user, perform the following steps:

On the navigation pane, click Kyvos Manager Settings > Users.
On the Users page, click the plus icon.
Enter information in displayed fields as:

Parameter	Description

Parameter	Description
Username	Enter a unique name.
User Auth Type	Select the authentication type as Native or LDAP. NOTE: If you select Native, the SMTP service must be configured and verified to receive emails. Also, the Get system generated password on the email checkbox is enabled. If you select LDAP, then your username should exist in the LDAP database.
Email	Specify the email ID of the user. An auto-generated email containing credentials and the Kyvos Manager access URL will be sent to this email address.
Get system generated password on email	The checkbox is enabled when you select the User Auth Type as Native. Users receive an email, which is sent to their registered email address. The email is sent with the subject Your Kyvos Manager has been created. The email contains the user's account details, such as a username, password, and a link to access the Kyvos Manager, which is used to activate the new account. The Password and Confirm Password fields are disabled if you select the checkbox.
Password	Provide a password for the user.
Confirm Password	Re-enter the password to confirm.
Role	Select a role to govern the user’s access to use cases in the application.
First Name	Provide the first name of the user.
Last Name	Provide the last name of the user
User Status	Select Active to enable the user. Similarly, you can select Inactive to disable the user. The disabled user cannot access the Kyvos Manager application.

Click the Save button to create and save the user.
To add more users, repeat the steps.

Modifying user details

To modify user details, click the Edit User icon , make the necessary changes, and click Save.

Note

You cannot edit the Username for any user.

Deleting a user

To delete a user from Kyvos Manager, right-click the username and select the Delete option. This deletes the user from the system.
A notification mail is automatically sent to the user with the subject - Your Kyvos Manager account has been deleted.

Note

You cannot delete the pre-loaded admin user

Changing user password

To change the user password, perform the following steps:

Click User Profile > Change Password on the navigation pane.
On the Change Password page, enter the details as:
1. Existing: Enter your current password.
2. New: Enter your new password.
3. Confirm Password: Re-enter the new password to confirm.
Click Apply to save changes.

Resetting forgotten password

To reset a forgotten password, perform the following steps:

On the Sign-in page, click Forgot Password.
Select the relevant option from:
1. I don't know my Password
2. I don't know my User Name
Enter the information in the displayed field and click the Continue button.
You will receive the reset instructions on your registered email.

Note

You must have SMTP configurations set up to receive password retrieval emails.