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Configuring alerts and notification

Applies to: Kyvos Enterprise  Kyvos Cloud (SaaS on AWS) Kyvos AWS Marketplace

Kyvos Azure Marketplace   Kyvos GCP Marketplace Kyvos Single Node Installation (Kyvos SNI)


Important

You must have an Email Account configured in your environment to receive email notifications. See the Mail Account section for more details. 

This section describes alerts, notification configurations, and how to set up rules that specify alert and warning threshold levels for CPU, disk, and memory utilization.

Subscribing users for email notifications

You can send notification emails when you set the alert and warning threshold levels for CPU, disk, and memory utilization. Additionally,  you can also receive on-screen email notifications that provide you with timely information about the status of Kyvos services, CPU, Disk, Memory, notifying you when they go down and come back up.

To send notification emails, perform the following steps. 

  1. Click the Alerts (bell) icon on the top-right of the page and click  Manage Subscriptions. The Manage Subscription page is displayed. 

  2. Click the Subscribe Users tab. You can do the following: 

    1. To send notifications to all users registered with Kyvos Manager: Click All Users to send notification emails. The Send notification email for checkbox is selected by default, and an alert email message is sent to the Kyvos Manager users. 

    2. To send notifications to single user registered with Kyvos Manager: Click the Select User button () and then select the user from the list.
      NOTE: Before selecting a single user using the Select User button () you must clear the Send Notification email for checkbox selected for All Users.

      You can also search for the user by typing the user name in the search box. Click Add, and the user is added to the list. After adding the user to the list, go to the Node Usage section and select the checkboxes for the desired notifications to assign them to the user. Similarly, select the checkbox for the Services notification you want to assign. 

    3. To send notifications to users/recipients not registered with Kyvos Manager: Enter their email ID in the Enter space-separated emails to subscribe field, and then press the Enter key.  Click Add, and the email address is added to the list. Similarly, you can add multiple email addresses. 

  3. Click Save. 

Setting up rules for alerts 

Alert configuration allows you to specify the alert and warning threshold levels for CPU, disk, and memory utilization. Depending upon the values configured, the tile displayed on the Dashboard or the Cluster Details page changes behavior representing the state as Running, Critical, or Warning.

On the top-right of the page, click the Notifications ( ) icon to view the list of all the events that occurred on the cluster. 

You can set up rules to specify the alert and warning threshold levels for CPU, disk, and memory utilization. Depending on the values you set, Kyvos Manager sends alerts if the utilization of CPU, disk, and memory reaches the threshold levels. 

From Kyvos 2023.5 onwards, you can configure a rule that will trigger an email notification when the CPU, Memory, or Disk Usage reaches its limit after a specified number of occurrences. The usage reading will be taken every 30 seconds, and the number of occurrences provided will be multiplied by 30. For instance, if you set 6 occurrences, the system will monitor the usage for 180 seconds (6 occurrences x 30 seconds), and an email will be sent if the usage remains in the same range after that time, which is equivalent to 3 minutes.

Cluster State

Description

Critical

Any cluster node works above or equal to the Alert level.

Warning

Any cluster node performs above or equal to the Warning level but below the Alert level.

Running

All the nodes of the cluster are working below the Warning level.

Note

Even if none of the nodes is in the alert range, the cluster may be in a critical state due to service issues.

In the Alerts section, you can do the following:

  • Manage Subscriptions: To manage alert notification emails. 

  • Upload license: To upload a license. The Kyvos License page is displayed. 

  • Configure mail account: To configure mail account. The Mail Account page is displayed. 

  • See All Events. To view the summarized view of various events on the cluster.

    • Click the See All Events button. The Events page is displayed. See the Events section for more details. 

To set up rules, perform the following steps. 

  1. Click the Alerts (bell) icon on the top-right of the page and click  Manage Subscriptions. The Manage Subscription page is displayed. 

  2. Click the  Rules  tab.

  3. Set the value to specify the moderate usage limit and high usage limit. The value must be an integer greater than or equal to 1. 

  4. Enter a number of occurrences you want to specify to trigger an email notification.

  5. Click Save. 

 

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